Password Guidelines

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At least 12 characters – Best practice is to use a passphrase rather than a password. You can have absolutely have a longer password if you choose – the longer the stronger!  Examples of passphrases include: “April Showers,” “Go Cards 2019!,” “Wrigley Field is the B3st,” “I need a drink NOW!,” “Is it Friday yet?”  (Something that makes you smile when you type it might be a good thing.)

Must be complex – Your password must contain 3 of the following 4 types of characters:

  • upper case letters (ABCDE etc.)
  • lower case letters (abcde etc.)
  • numbers (12345 etc.)
  • symbols (@#$% /- etc.)

Details

  • At least 12 characters
  • Must be complex: contain at least 3 of these 4 types of characters: Upper case letters, lower case letters, numbers, symbols
  • Changed once every  six months (180 days)
  • Changed not more frequently than every two (2) days
  • Different from previous 6 passwords – BEST PRACTICE is to NEVER reuse passwords!
  • NOT include all or part of the UserName
  • NOT stored in readable form where unauthorized person may discover them (i.e., no sticky notes)
  • NOT include repeated characters; alphabetic, numeric or keyboard sequences, dictionary words, or easily identifiable information

Contact Help Desk

217-321-2300, Ext. 2325
217-321-2325 (direct)
866-690-3876 Ext. 2325

Remote Support